45 seconds
or less
If this is an emergency, take your pet now to the nearest veterinary hospital.
You can get help from whiskerDocs by phone, chat, or email 24 hours a day, seven days a week, 365 days a year.
Whether you call, chat, or email, you get a team of experts to help with any issue your pet is having. No operators or customer service people here. Every pet owner speaks to a licensed veterinary technician right away.
Get your pet questions answered now.
Fast response, 95% of all calls are answered in 28 seconds!
Chat now with a pet expert.
Get fast, reliable telehealth answers without making a call-perfect for busy workdays or noisy environments.
Great when you don't need to call right away.
Most messages are answered within 4 hours for quick and reliable support.
Unlimited support for your pet 24 hours a day, 7 days a week!
Call, chat, or email as much as you need. Peace of mind for one low price. 75% off additional pets for yearly plans. Easy cancel anytime.
Please note, wD never offers a formal diagnosis or prescribes. Rather, our veterinary experts help pet parents understand signs and symptoms so they can make the best possible decision on behalf of their pet. No matter what our advice or the choices you make, we always follow up within 48 hours to see how things are going and if there’s anything else we can do to help.
When you contact wD, every interaction is as easy as 1 - 2 - 3 - 4 !
1
Call / chat / email
2
Get connected to our veterinary telehealth specialists
3
Receive guidance around the best course of action for your pet
4
Get complimentary follow up to make sure everything is going well and your pet is feeling better
Average Response Times
Phone
Live Chat
30 seconds
or less
or less
Email
2 hours
or less
or less
Mobile
30 seconds
or less
or less
FAQs
whiskerDocs advises on a wide range of issues: medical, behavioral, etc. Interested in the types of calls we get most often and other frequently asked questions?
Benefits
Some employers offer whiskerDocs as a benefit! Click here to learn more about our business partnerships.
“Every pet parent needs support. Whether you talk to us, your own veterinarian, or search the web, pet parenting is a job no one should have to do alone.”
— Deb Leon, CEO